Air Ambulance Group

Contact

Contact
Request a Quote+1 718 350 7772

Available 24 / 7 · Global Operations Center

Global and Domestic Aeromedical Transport

Trusted provider of
air medical transportation.

Bedside-to-bedside critical-care flights, medical escorts, and repatriation across 90+ countries — managed by in-house clinicians, 24 hours a day.

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Aircraft available globally
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Ways to get you home
What we do

Critical care, elevated.

From a small community hospital to a trauma center continents away, our teams handle every detail — clinical coordination, customs, ground transport, and family communication — so the patient is the only thing that matters.

Experienced crews

Flight nurses and paramedics on every mission.

Permits & customs handled

Our ops team manages international clearances end-to-end.

24 / 7 operations center

A live coordinator reachable around the clock, anywhere in the world.

How it works

One call. Every detail handled.

The first phone call is usually the hardest. After that, our team takes over — clinical planning, aircraft, permits, insurance, and communication. You'll always know where your family member is.

See the full process
  1. 01

    You reach out

    Any hour, any day. A coordinator answers in under a minute and gathers the clinical and logistical picture.

  2. 02

    We plan the mission

    Our medical director reviews the case and selects the right aircraft, crew configuration, and routing.

  3. 03

    Bedside-to-bedside transfer

    Ground transport, in-flight critical care, and handover to the receiving facility — all managed by the same team.

  4. 04

    Follow-through

    Insurance reimbursement, documentation, and follow-up with the receiving physicians after arrival.

Where we fly

A worldwide network, a single accountable team.

We arrange a dedicated fleet and coordinate with a vetted global alliance of partners, so range is never a reason to say no.

North America

  • United States (50 states)
  • Canada
  • Mexico

Caribbean

  • Bahamas · Turks & Caicos
  • Dominican Republic · Jamaica
  • Cayman Islands · Puerto Rico
  • Barbados · St. Lucia · Aruba

Latin America

  • Brazil · Argentina · Chile
  • Colombia · Peru · Ecuador
  • Costa Rica · Panama · Guatemala

Europe

  • United Kingdom · Ireland
  • Germany · France · Spain · Italy
  • Nordics · Switzerland · Portugal

Asia & Pacific

  • Japan · Singapore · Hong Kong
  • India · Thailand · Vietnam
  • Australia · New Zealand

Middle East & Africa

  • UAE · Saudi Arabia · Qatar
  • South Africa · Kenya · Egypt
  • Morocco · Nigeria · Ethiopia

Not seeing a country? We almost certainly fly there. Ask our team.

Why families and hospitals choose us

The difference is in the details.

One point of contact

A dedicated flight nurse case manager stays with your case from the first call until arrival.

ICU-grade aircraft

Pressurized cabins configured with ventilators, ECMO capability, and full trauma kits.

Clinician-led crews

Physicians, critical-care nurses, and paramedics who've trained in emergency and flight medicine.

Permits

We handle airspace approvals, customs, and ground logistics — no surprises at the border.

Insurance advocacy

We pre-authorize, appeal, and reimburse on your behalf so coverage isn't a bottleneck.

Transparent updates

You'll receive status messages at every phase — wheels-up, cruise, touchdown, bedside handover.

In their words

Stories from the people who've flown with us.

My father had a stroke while we were on vacation in the Caribbean. Within eight hours of the call, a medical jet was on the ground. The flight nurse explained every decision. He’s home and recovering.

Elena R.Family member · New York

As a case manager, I've coordinated dozens of long-range transfers. Air Ambulance Group's paperwork is the cleanest in the industry, and their medical handover is flawless. They're my first call.

Marcus T.Hospital case manager · Miami

We had a complex pediatric ECMO transfer with only a narrow window. Their team walked us through the plan, flew the mission without incident, and stayed on-site until handover. Truly world-class.

Dr. Priya V.Pediatric intensivist · Singapore
Insurance

We speak fluent insurance — so you don't have to.

Our in-house reimbursement specialists work directly with major carriers, handle pre-authorizations, and provide support when claims are denied. In many cases, we front the cost so the patient can travel today.

Learn about coverage
Common carriers we work with
  • UnitedHealthcare
  • Aetna
  • Cigna
  • Blue Cross Blue Shield
  • Humana
  • Medicare
  • TRICARE
  • Bupa Global
  • Allianz Partners
  • AXA Assistance
  • GeoBlue
  • Travel Guard

Every mission starts with a conversation.

Whether you need a quote, a second opinion on a transfer plan, or an immediate bedside pickup — we're standing by.